Benefits of Service Plans

Protect your barcode and data capture equipment through annual service plans from Mack Packaging. In
the event of malfunction or breakdown, service plans serve as “insurance” for your equipment. Complete
repair security provides peace of mind for your business.

Onsite Service Plans 

  • No authorization required for on-site service
    plans, call with service plan number and
    technicians are dispatched.
  • Technicians arrive on-site within 24-48 hours
    with fully stocked service packs to complete
    repairs on the first visit.
  • Unlimited repairs, travel time, all parts and
    labor (excluding printheads) are included under
    the on-site service plan.
  • On-site service throughout the United States.
  • Response times available are:
    Standard (within 24 - 48 hours),
    Next Business Day (within 24 hours)

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