Benefits of Service Plans

Protect your barcode and data capture equipment through annual service plans from Mack Packaging. In
the event of malfunction or breakdown, service plans serve as “insurance” for your equipment. Complete
repair security provides peace of mind for your business.

Onsite Service Plans 

• No authorization required for on-site service
  plans, call with service plan number and
  technicians are dispatched.
• Technicians arrive on-site within 24-48 hours
  with fully stocked service packs to complete
  repairs on the first visit.
• Unlimited repairs, travel time, all parts and
  labor (excluding printheads) are included under
  the on-site service plan.
• On-site service throughout the United States.
• Response times available are:
  Standard (within 24 - 48 hours),
  Next Business Day (within 24 hours)